A study done by Nike discovered that they could increase the intent to purchase by 82% through the introduction of scent into their stores.
Elevating Brand Image Through Aromatic Signature Scents
Introduction:
In the dynamic landscape of brand management, creating a distinct identity is vital for customer satisfaction and loyalty. Dr Scent, a leading air scent company, has embarked on an innovative brand strategy by crafting aromatic signature scents for internationally acclaimed brands. This case study delves into the recent collaboration between Dr Scent and Etisalat UAE, focusing on the creation and implementation of a signature scent for Etisalat’s Dubai stores.
Nature and Functions of Dr Scent Signature Scents:
Signature scents, meticulously crafted by master perfumers at Dr Scent, serve as a unique product that defines personalities and environments. These scents find applications in diverse settings, from homes and offices to hotels, resorts, and commercial centers. The emotional connection forged by these exclusive fragrances enhances brand recognition and customer satisfaction.
Alliance Between Etisalat UAE and Dr Scent:
In pursuit of a more pleasant and appealing in-store environment, Etisalat UAE entered into a strategic alliance with Dr Scent. The objective was to infuse a signature scent into Etisalat’s stores, with the Bergamot luxury signature scent chosen for the Cooperative Office. Bergamot, known for its compelling aromatic flavor, was expected to create a relaxing atmosphere, enticing customers to spend more time in the store.
The Essence of Bergamot as a Signature Scent:
Bergamot, selected for its signature quality aroma, embodies a rare blend of clean aquatic accents, cucumber juice, and cashmere musk. The resulting orange-like citric smell has a tranquilizing effect, refreshing and relaxing customers. The blue logo on the signature scent’s label symbolizes Etisalat UAE’s original brand color, establishing a visual and olfactory connection with the brand.
Promoting Brand Positioning with the Signature Scent:
Customer satisfaction is a pivotal factor in brand image building and promotion. Signature scents, such as Bergamot, prove to be transformative in attracting and retaining customers. In the era of online shopping dominance, the distinctive aroma of a signature scent sets Etisalat UAE’s stores apart, creating a memorable and soothing customer experience.
Effective Brand Strategy for Mutual Gain:
Dr Scent’s expertise in creating unique scents tailored to individual needs serves as a corporate branding strategy, expanding their reputation and creating new business opportunities. Simultaneously, Etisalat UAE leverages Dr Scent’s products to enhance customer satisfaction, elevating their brand image. This symbiotic relationship exemplifies a modern brand strategy with the potential for long-term mutual gain, connecting industries worldwide.